Protecting Consumers

Where can you file a complaint in Alberta about price gouging or consumer exploitation?

From the AHS website –> https://www.alberta.ca/coronavirus-info-for-albertans.aspx#toc-2:

The Consumer Protection Act prevents suppliers from grossly raising prices with no explanation beyond what is reasonable for goods that are readily available.

Unlike commercial sales, the Consumer Protection Act does not explicitly cover private sales. We urge all Albertans to act with consideration and caution and to find ways to help support each other in this time.

File a consumer complaint

If people see prices for products or services in Alberta skyrocket because of COVID-19, you can report it through our Report-a-Ripoff by calling 1-877-427-4088 or online.

Cyber security

Cyber security incidents involving malware and fraudulent activities, including identity theft, are being reported across Alberta in the wake of COVID-19.

Anyone who receives a call asking for credit card information should hang up immediately and call the non-emergency line for local law enforcement.

Albertans are encouraged to continue to exercise caution when clicking on links or providing personal information to people and organizations that request that information, unsolicited.



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